We welcome donations from the general public during our opening hours of Monday to Saturday 10.00am-4.00pm. We accept all children’s toys, clothing & equipment but ask that they are in good clean condition, free of damage, stains or tears & that there are no mildew marks from storage. Nursery furniture should have all bolts, screws & fittings & should be free of bite marks. For a comprehensive list of donations we accept & more detailed guidelines, please visit our donate page found below. If you are in any doubt, please call for assistance.
Donations are accepted
Donations are checked
All donations require attention when they arrive. Clothing will be sorted by size, gender & season & will then either be added to a referral pack, or will be tagged & pressed for sale in our shops. Toys & equipment will be checked to ensure they are clean, safe & complete, before being added to a referral pack, or offered for sale in our shops.
Donations are given to those who need them
We work in partnership with health visitors, social workers & family support workers to provide children’s toys, clothing & equipment to families in need. We operate a referral system with these professionals, to ensure that help reaches those who need it most & to enable families to accept this support anonymously & without stigma. Our profits are used to subsidise these referral packs, meaning a child need never go without age appropriate underwear, seasonally appropriate footwear or a warm coat.
Donations are sold in our community shop
We offer a selection of your donations in our shop for a number of reasons but first & foremost these sales safeguard the future of our services by paying the rent, insurance & utilities on community our bases. We strive to ensure that the items offered, represent excellent value for money, saving our customers at least 50% off the RRP. We pride ourselves on the presentation of our shops & in the customer service you receive from our staff & volunteers. We have developed a community space in each of our locations & our profits also enable us to offer this space either free of charge or at a subsidised rate, to small local businesses & community groups whose services compliment our aims & objectives of bringing families together to build communities & combat loneliness.